Automatic updates
Customers know what’s happening without calling the counter.
Less counter work. More connected customers.
The easier way to run a modern pro shop.
Keep customers updated, inventory organized, and your shop visible—all from the same workspace your team uses at the counter.
TennisPickleballPadelSquash & badminton
Shop pulse
Everything moving today
Customer update
Ready for pickup
Marcus · Wilson Blade 98
Branded email with pickup details and tracking link
Inventory
Strings & reelsIn stock
Demo racquets2 due soon
Retail racquetsStorefront live
Shop visibility
Always ready
Your profile, public inventory, and customer records stay connected.
View storefront
Inventory clarity
See what’s in stock, checked out, low, or ready to sell.
Built-in visibility
Turn your shop profile and customer data into repeat business.
Easy notifications
Keep customers informed without living in your inbox.
Update the job once and RacquetOps handles the customer-facing communication. Every message is branded to the shop and connected to a secure tracking page.
- Branded job status emails
- Pickup and demo reminders
- Customer-visible notes
- Secure, account-free job tracking
Job #0042
Wilson Blade 98
Shop note
Fresh overgrip installed. Pick up at the pro shop entrance beside Court 1.
Pickup email sent
To marcus@example.com
Advantage Club
Your racquet is ready
View the job, pickup details, shop notes, and balance from one secure link.
Effortless inventory
Know what you have, where it is, and what happens next.
Manage retail stock, demo racquets, strings, and reels without stitching together separate spreadsheets and checkout logs.
Retail racquets
Track models, variants, pricing, quantity, and location.
Strings and reels
Know what’s available before the racquet reaches the machine.
Demo fleet
Assign individual racquets, due dates, fees, and returns.
QR-ready records
Scan labels to jump straight to the right item or job.
Inventory workspace
One view across retail, demo, and string stock
Search brand, model, or SKU
ItemLocationTypeStatus
Yonex EZONE 100Demo wallDemoChecked out
Wilson Blade 98Retail wallRetailAvailable
Solinco Hyper-G 16LReel rack AStringIn stock
At a glance
Available to sell
Retail inventory
Currently checked out
Demo fleet
Ready for the machine
String stock
Marketing that starts with service
Make every visit easier to turn into the next one.
Your best marketing data already lives at the counter. RacquetOps keeps it organized, permission-aware, and connected to the work customers care about.
Claim your StoreA storefront that stays current
Publish your shop profile, services, and selected inventory from the same system your team updates every day.
Customer context, not just contacts
Keep opt-ins, racquet profiles, preferences, notes, and service history together for more relevant follow-up.
Know who to reach next
Organized customer data makes it easier to plan restring reminders, demo follow-ups, and targeted shop outreach.
Public shop profile
Advantage Club
Published inventory
Retail + demos
Customer experience
Services + shop details
Customer records
Built naturally with every job.
Contact preferences
Racquet profiles
Service history
Start with the shop you already run
Give the counter less to remember—and customers more reasons to return.
Claim your shop, bring in your customer and inventory data, and manage the full racquet journey from intake to follow-up.